Privacy Policy

1. Introduction

DishOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant operating system platform and related services.

By accessing or using DishOS, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for our services, including:

• Name and contact information (email address, phone number)
• Business information (restaurant name, address, tax ID)
• Payment and billing information
• Login credentials

Transaction Data

When you use DishOS for your restaurant operations, we collect:

• Point of sale transaction records
• Inventory and supply chain data
• Menu and pricing information
• Customer loyalty program data
• Employee scheduling and time records

Automatically Collected Information

We automatically collect certain information when you access DishOS, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the DishOS platform
• Process transactions and send related information
• Generate reports and analytics for your business
• Improve and personalize your experience
• Communicate with you about updates, support, and promotions
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our platform (payment processors, cloud hosting, analytics)
• Business Partners: Integration partners you choose to connect with DishOS
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data, including:

• PCI DSS compliant payment processing
• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication measures
• No escrowed funds - your money goes directly to you

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction records are retained as required by tax and accounting regulations. You may request deletion of your personal data, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of DishOS after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: